Cashback and Cancellation Policy
At Homera, we value our customers and aim to provide a seamless shopping experience. Our Cashback and Cancellation Policy is designed to ensure fairness and transparency for all users. Please read the following policy carefully:
1. Cashback Eligibility
1.1 Cashback Period: Customers will be eligible to receive cashback on qualifying purchases made through our affiliate links. However, cashback will only be provided after the return period for the ordered item has ended.
1.2 Proof of Purchase: To claim cashback, customers must provide proof of purchase in the form of a screenshot or order confirmation email. The proof should clearly display relevant details such as the item(s) purchased, order number, and purchase date.
1.3 Cashback Processing: Once the return period for the ordered item has concluded and valid proof of purchase has been provided, we will process the cashback. Please allow [insert number] business days for the cashback to be credited to your account.
2. Cancellation Policy
2.1 Cancellation Period: Customers may cancel their order within [insert number] hours of placing it. However, please note that cashback eligibility is contingent upon the completion of the return period for the ordered item.
2.2 Proof of Order: Customers must provide proof of the order when requesting cancellation. Failure to provide valid proof of order may result in the cancellation request being denied.
2.3 Impact on Cashback: If a customer cancels or returns the ordered item before the end of the return period, they will not be eligible for cashback on that purchase.
3. Non-Cancellable Items
3.1 Custom or Made-to-Order Items: Certain items, such as custom or made-to-order products, may not be eligible for cancellation once production has commenced. Please review the product description or contact our customer service team for clarification.
4. Contact Us
4.1 Customer Support: If you have any questions or require assistance regarding cashback or cancellations, please don't hesitate to reach out to our customer service team:
- Email: myhomera.com@gmail.com
Thank you for choosing Homera. We appreciate your understanding and cooperation regarding our Cashback and Cancellation Policy.
Homera – Your Home, Your Way.