Returns and Refunds

At Homera, we are dedicated to providing our customers with a satisfying shopping experience. While we partner with leading marketplaces like Amazon, Flipkart, Myntra, Ajio, and Tata Cliq to bring you a wide range of products, we want to ensure you understand our refund policy within the framework of an affiliate store.

Understanding Our Role as an Affiliate

As an affiliate store, Homera does not sell products directly. Instead, we direct you to purchase products from our partner marketplaces. This means that the purchase transaction occurs on the respective partner's website, and their return and refund policies will apply.

Refunds and Returns Through Partner Marketplaces

  • Product Condition and Return Timeframes: Each partner marketplace has its own policies regarding returns, refunds, and exchanges. We encourage you to review the specific return and refund policies on the partner's website where the purchase was made.
  • Initiating a Return: To return a product, you will need to follow the return process outlined by the marketplace from which you purchased the item. Typically, this involves logging into your account on the partner's website, navigating to your order history, and selecting the return option for the applicable item.
  • Proof of Purchase: Ensure you have your order details and proof of purchase ready, as these will be required by the partner marketplace to process your return or refund request.

Cashback Policy

Homera offers cashback on purchases made through our affiliate links. Here’s how the cashback policy works:

  1. Earning Cashback:

    • When you make a purchase through our affiliate links on partner marketplaces, you earn cashback on eligible items. The cashback amount and eligibility are subject to the terms and conditions of each marketplace and the specific affiliate program.

  2. Tracking Cashback:

    • Cashback will be tracked and reflected in your Homera account once the purchase is confirmed by the partner marketplace. This process may take some time, depending on the marketplace's policies.

  3. Refunds and Cashback Adjustments:

    • If you return an item for a refund on the partner marketplace, the cashback earned for that item will be deducted from your Homera account balance. This ensures that the cashback benefit aligns with the final purchase outcome.

  4. Receiving Cashback:

    • Accumulated cashback can be redeemed according to the terms and conditions set forth by Homera. Detailed information on cashback redemption can be found in your account settings on our website.

Support and Assistance

While Homera does not directly handle product returns or refunds, we are here to assist you with any questions or concerns related to the affiliate purchase process. If you encounter any issues, please contact our customer service team:

  • Email: myhomera.com@gmail.com

We can provide guidance on how to navigate the return process with our partner marketplaces and ensure you have the information needed to resolve your issue.

Thank you for choosing Homera. We are committed to enhancing your shopping experience by providing access to a wide range of home products and the added benefit of cashback on your purchases.

Homera – Everything for Your Home, All in One Place, with Cashback Benefits.